Amend or Cancel a Booking
We are delighted to be able to facilitate the amendment/cancellation of sessions.
You can cancel any session up to 24 hours before the start time of that session. The full cost of this session will then be credited to your account, and can be used towards the cost of a future booking. You will not receive credit for any cancellation made within 24 hours of the start of a session.
If you wish to change an existing session to a session of shorter/longer duration, you can simply email your Coordinator who will happily make the change for you. You will only receive credit for reducing a session if you have given 24 hours notice or more.
Please Note: If your child will not be attending a session for any reason, we MUST still be notified so that staff are not expecting them at the collection point, and/or searching the school grounds to locate your child.